Safety & Training

Springfield Gas System acknowledges the importance of public safety. In doing so we have made extensive efforts to build relationships with fire departments and emergency management whom service our area. Fire personnel are typically first on the scene as first responders. Our goal is always to foremost protect life and property first. Our staff has been trained under the National Incident Management System. Our response plan for any type of incident is provided to all first and emergency responders.

Gas System Safety
Interstate natural gas pipelines are America's safest transportation networks. We have achieved this safety record through the diligent efforts of the gas pipeline industry working closely with state and federal agencies, and the public. Natural gas is flammable. If its release is not controlled, it could result in a fire or an explosion. As an industry, our goal is to improve public safety by continuing to improve our safety record. You can help. How? Simply follow these steps:
  • Be Aware of Pipelines in Your Area.
  • Call Before You Dig.
  • Report Unusual Conditions.
  • Know What Steps to Take in an Emergency.
  1. Hit Pipeline
  2. Soil Washout
  3. Leaks
  4. Gas Odor
Accidental Hit of a Pipeline
Occasionally a plow, post-hole digger or other excavation equipment strikes a pipeline. While the impact may not seem significant, damage to the pipe and coating creates a concentration of stress and corrosion on that part of the pipeline. The company will inspect the damage and make any necessary repairs or maintenance.
Pipeline Awareness

Because natural gas pipelines are underground, the public often is unaware of their presence. Pipelines may be in your neighborhood, or even on your property. How do you know?

One of the easiest ways to locate a pipeline is to recognize pipeline markers. The Springfield Gas Department paints these markers with high-visibility yellow, and installs the markers at road crossings, railroads and other points along the pipeline right-of-way. The markers identify the pipeline company and include telephone numbers to call to reach a company representative.

Warning - Natural Gas Pipeline tag
Warning - Natural Gas Pipeline sign on a fence
If a pipeline is on your property, the easement is the agreement that gives the pipeline company the right of access to build, operate and maintain the pipeline. Please remember, if a pipeline is on your property, the right-of-way must be kept clear of structures and trees. These restrictions are necessary for safety reasons. Please contact the Springfield Gas Department for additional information.
Report Unusual Conditions
You can be an important addition to a pipeline company's safety program by being alert to conditions or situations that could threaten the integrity of pipelines in your neighborhood.
A patch of grass that has died and suspected to be a gas leak
The following are examples of potentially dangerous situations. Please immediately contact the Springfield Gas Department at 615-382-1621 during business hours or after hours at 615-384-0008 if you encounter any of these situations or need any additional information.