COVID-19 Updates

According to Tennessee Atty. Gen. Opinion 20-07, local governments may not put into place measures that are more or less restrictive than the governor. Therefore, we will be complying and following the guidelines for reopening issued by the governor.

COVID-19The City of Springfield continues to monitor the evolving coronavirus (COVID-19) status and is joining state and national efforts to slow the spread of the virus. We are taking actions to protect our residents and employees as well as mitigate the impact of COVID-19 on the community.

Beginning Monday, May 4, the City of Springfield will reopen city buildings to the public to conduct business according to strict guidelines and recommendations from state officials and health professionals.

Safety measures include creating a physical separation between customers and employees as well as limiting the number of customers allowed inside at one time to ensure social distancing. Customers are encouraged to continue to utilize the phone, e-mail, and drive through service capabilities whenever possible. Customers are also encouraged to follow CDC guidelines which include wearing masks or facial coverings.

Beginning Monday, May 11, the City of Springfield will reopen The Center to the public according to Governor Lee’s guidelines with only the exercise room and walking track available for use at 50% occupancy and with social distancing in place. Locker rooms, showers and water fountains will not be available. Customers are encouraged to bring their own water and small bag and maintain responsibility for their belongings.

Basketball courts and other park facilities remain closed. Youth sports and leagues remain postponed.

Utility Bill Payment
The City of Springfield would like to remind its citizens of alternative ways you can pay your utility bill without coming into City Hall:⁣⁣⁣⁣

  1. ⁣⁣⁣Pay your bill online anytime⁣⁣⁣⁣
  2. Use the drive-through window during business hours (7:30 am-4:30 pm) at 405 N Main Street⁣⁣⁣⁣
  3. Use the dropbox after hours next to the drive-through window at 405 N Main Street⁣⁣⁣⁣
  4. Make a payment over the phone anytime by calling 877-768-5046

Credit card fees, late fees, and disconnects have been suspended through May 16, 2020.

Springfield Police Department 
The Springfield Police Department will continue to provide full-service law enforcement for the citizens of Springfield.  The city will be making some temporary modifications to the way services are provided for the protection of our officers and the public’s safety.

All 911 emergency calls for police services will continue to be processed through the Robertson County E911 center.  All in-progress calls for service which involve a violent crime or require an emergency response (e.g. domestic situations, assaults, armed robberies, etc.) officers will continue to be dispatched to the scenes if necessary.  For all incidents which do not require an immediate officer presence, are non-violent in nature, then an officer will contact the complainant by telephone to provide any assistance that may be required.  It is fully understood situations are fluid and officer responses will be adjusted as needed to accommodate the situation.

The Springfield Police Department, located at 802 Willow Street, will be closed to the general public until further notice. Incident reports, Accident reports, citation payments, and alarm payments can all be handled by telephone (615-384-8422), email or fax (615-382-2212).

City Court
Springfield Municipal Court will resume with in-person proceedings on Monday, June 1, 2020 at 3:30 p.m. at City Hall. Thereafter, dockets will continue at 3:30 p.m. on the first and third Monday of each month.

Board of Mayor and Aldermen Meeting
This month’s Board of Mayor and Aldermen meeting will still take place at City Hall and will be open to the public. However, instead of attending the public is encouraged to live stream the meeting from the city’s website, YouTube or Facebook page. The meeting can also be viewed on the city’s Public Access Channel (Comcast Channel 3 or AT&T Channel 99) throughout the following month.

Springfield-Robertson County Airport
The Open House & Ribbon Cutting event scheduled to take place on March 27, 2020, has been postponed until further notice. The terminal is manned, call 615-985-4432 (daytime) or 615-543-4004 (after hours) for assistance. Terminal access is permitted for emergencies only. 

Stokes Brown Public Library
Stokes Brown Public Library is closed and all programming and events are suspended until further notice. Curbside service is available. Visit their website, place your holds, call (615) 384-5123  when you arrive, and have your library card and any returns ready.

The Legacy Golf Course
The Legacy is closed and will be prorating annual pass fees for the period of the course closure. The staff from The Legacy will be contacting pass holders to discuss the proration. 

Robertson County Schools
Based on the Governor’s recommendation and as a precautionary measure, Robertson County Schools will be closed through April 24, 2020. This applies to all school-related events. For academic resources and to learn about the food delivery program, visit


Robertson County leaders have created a task force and are keeping in direct contact with national recommendations and best practices to ensure the safety of our entire community. Below are the current recommendations which have been put into place to limit the potential spread of this virus. 

Who is most at risk of complications from COVID-19?
Elderly, individuals with compromised immune systems, and infants. 

What should we do to protect our community? 
Limit gatherings of 50 or more people when possible. Make handwashing and sanitizing stations readily available. Clean all common shared spaces. Practice good citizenship. If you are sick, stay home, regardless as to if this is the flu, COVID-19, or just a cold. If you are running a fever, or have run a fever, in the last 24 hours, you are contagious and should stay home. To not be contagious, you must have been fever-free for 24 hours without the use of fever-reducing medication. 

Related Resources
This is an evolving situation, and updates are available from the Tennessee State Department of Health and the Centers for Disease Control and Prevention (CDC), including updated Travel Notices for countries with community transmission.