Submit a Complaint
Need to submit a code complaint, property maintenance violation, or other complaints?
Use the request tracker link below. All complaints will be compiled and added to in-house tracking software to be addressed by a codes inspector.
If you have submitted a complaint and want to follow up, call the Community Development & Planning Department at (615) 382-2200,
The Community Development Department also enforces property maintenance regulations pertaining to health and sanitation. The department inspects and enforces code violation issues pertaining to:
The City of Springfield Water / Wastewater, Electric, and Gas Departments will not sell or furnish any electricity, water or gas to the owners or occupants of any premises which have been declared a public nuisance and unfit for human habitation by the Community Development Department.
Property maintenance regulations pertaining to health and sanitation can be accessed by viewing the Springfield Municipal Code (PDF) Title 13, "Property Maintenance Regulations".
The department is actively involved in pursuing the repair or demolition of buildings and structures that are unsafe or unfit for human occupancy in accordance with the provisions of the International Property Maintenance Code, 2012 edition. A notice of condemnation is posted on all buildings and structures determined to be unsafe or unfit for human occupancy. The occupancy of a building or structure is prohibited until proper repairs to the building or structure make it safe again for occupancy.
A condemned building or structure that is not repaired within the time period specified under code will be ordered to be demolished at the expense of the property owner. If the property owner cannot or will not demolish the property, the City of Springfield will demolish the building or structure at its expense and place a lien against the property.
Any person whose property has been condemned by the Codes Administrator may appeal the decision to the Construction Board of Adjustments and Appeals within 20 days after the day the decision, notice or order was served. An application for appeal shall be based on a claim that the true intent of the code or the rules legally adopted thereunder have been incorrectly interpreted, the provisions of the code do not fully apply, or the requirements of the code are adequately satisfied by other means, or that the strict application of any requirement of the code would cause an undue hardship.