Billing 101

Many customers keep a close eye on their bills as they come in, questioning if the increased bill was due to a misread meter. Most times, an increase is due to elevated usage in the home. To better answer any misread questions, below is a sample reading for each type of meter. First, you must identify if you have either a dial type or odometer type meter.
Dial Type Gas Meter
Odometer style meter with reading
If you read your meter the day you receive your bill, the meter reading you take should be higher than the reading on your bill because of the time lapse between the meter reader's visit and your bill's arrival in the mail.

If you have any additional questions regarding your bill please call 615-382-2200.
  1. Conversitions
  2. Fequency

Cubic Foot (cf)     

A measurement of gas volume One cubic foot is equal to the amount of gas required to fill one cubic foot under standard temperature and pressure (60 degrees Fahrenheit and 14.7 pounds atmospheric pressure)


100 cubic feet


1,000 cubic feet

BTU (British Themal Unit)    

A measurement of heat One BTU is equal to the amount of heat required to raise a pound of water one degree Fahrenheit

Therm (th)    

A unit of heat equivalent to 100,000 BTUs

Dekatherm (Dth)    

Equal to 10 therms, 1,000,000 BTUs, or 1 MMBTU

Contact Us


    Physical Address
    1311 R.W. Gordon Drive
    Springfield, TN 37172

    Phone: 615-382-1621
    After Hours: 615-384-0008
    Safety: 615-382-5250
    Fax: 615-382-1622