Employee Training

The Operator Qualification Plan (OQ Plan) sets forth the Springfield Gas Department's policies and procedures for compliance with the minimum pipeline safety regulations defined in 49 CFR Part 192, Sub-part N. The OQ Plan outlines the requirements for evaluating the qualifications of individuals performing certain operating and maintenance tasks on the gas distribution pipeline system and facilities.

It is the Springfield Gas Department's responsibility to ensure that all employees and contractors are qualified in accordance with the OQ plan. The department maintains adequate records to demonstrate that employees and contractors performing the covered tasks identified in the plan are qualified and have satisfied the requirements of the O.Q. Plan.


The City of Springfield issues official identification cards with photographs to each of its employees. The Springfield Gas Department encourages its customers to request that Gas Department employees present their identification cards when entering customers' homes and property.